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How Risk Management Protects the Growth of a Franchise Network

How Risk Management Protects the Growth of a Franchise Network
June 25, 2026
Growing a franchise is about far more than opening new locations. As a network expands, maintaining consistent quality, operational excellence and...

AI in Hospitality: In 2026, It’s No Longer About the Buzz — It’s About Real Use Cases

AI in Hospitality: In 2026, It’s No Longer About the Buzz — It’s About Real Use Cases
June 25, 2026
Artificial intelligence is everywhere. But in hospitality and foodservice, the real question is no longer whether AI will transform the industry....

Retaining Talent Through Digital Tools: When Employee Experience Becomes a Driver of Customer Experience and ROI

Retaining Talent Through Digital Tools: When Employee Experience Becomes a Driver of Customer Experience and ROI
June 23, 2026
At Food Hotel Tech 2026, a panel discussion brought together leaders from hospitality, foodservice, and human resources to explore a topic that has...

Travel, TikTok, and New Sources of Inspiration: How Social Media Is Reshaping the Travel Experience

Travel, TikTok, and New Sources of Inspiration: How Social Media Is Reshaping the Travel Experience
June 19, 2026
At Food Hotel Tech 2026, a conference dedicated to new travel habits on TikTok brought together Bruno Maltor, a travel content creator followed by...

Behind the Scenes at Big Mamma: How Health Has Become a Driver of HR Performance

Behind the Scenes at Big Mamma: How Health Has Become a Driver of HR Performance
June 16, 2026
Recruiting, retaining, training, and growing teams… In the restaurant industry, HR challenges have never been more strategic. At Food Hotel Tech...

Philippe Palazzi (Casino Group): “The lines between retail, food service, and hospitality are blurring”

Philippe Palazzi (Casino Group): “The lines between retail, food service, and hospitality are blurring”
June 8, 2026
As a guest at Food Hotel Tech 2026, Philippe Palazzi, CEO of the Casino Group and Chairman of Monoprix and Naturalia, shared his vision of a market...

Food Hotel Tech 2026: When Innovation Puts People Back at the Heart of the Customer Experience

Food Hotel Tech 2026: When Innovation Puts People Back at the Heart of the Customer Experience
June 4, 2026
During the opening keynote at Food Hotel Tech 2026, Christophe Gaschin, CEO of the Bertrand Group, presented a very clear vision of the future of...

The Anti-Stress Recipe to Succeed During Your Seasonal Peaks

The Anti-Stress Recipe to Succeed During Your Seasonal Peaks
March 25, 2026
July. Your terrace is fully booked, the kitchen is running at full speed. The seasonal peak is here—and with it, cash flow pressure, an expanded...
DataBack-OfficeFront-Office

**Hotel and restaurant owners: what if AI could answer your customers for you — better and faster than you can?**

**Hotel and restaurant owners: what if AI could answer your customers for you — better and faster than you can?**
March 13, 2026
Your hotel is fully booked on weekends, your restaurant receives excellent online reviews… and yet, every Monday morning the reception inbox is...
DataCustomer Experience

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February 9, 2022
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